Technical Support Specialist

Technical Support Specialist

Location

Mexico City

Business Area

Sales and Client Service

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Description & Requirements

Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic, highly-demanding, technology-focused environment. We are a team of highly skilled specialists who are able to assist with all Bloomberg hardware (PCs, biometric devices, routers), software and networking infrastructure. Along with incoming workflows in which we assist multiple groups from implementations to facilitating local office support needs. We are a one-stop shop of on-site support and do not leave until the job is done.

You operate as a Technical Account Manager when you are on-site and make va...