Technical Support Specialist (m/f/d)

Vienna, Vienna, Austria • Posted June 08, 2026

Job Type: Full-time

Location: Vienna, Vienna

Posted: June 08, 2026

Category: Computer Occupations

Application Deadline: July 18, 2026

Role Description

This appeals to you

Support in the operation of the helpdesk service

Follow-up on support cases and their documentation

Support the sales team during presentations, exhibitions, and trade shows

Customize instruments and software according to specific customer requirements

Plan and deliver technical demonstrations and product training sessions

Create, translate, and maintain technical product documentation

Contribute to technical differentiation from competitors through strong expertise and customer focus

Monitor competitors and prepare relevant information for the sales team

Analyze and document market requirements

Support the rental pool organization

Work closely with Service and Support teams, particularly in resolving complex technical issues

Act as a technical point of contact for customers at the Vienna sales office

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