Technical Support Specialist

Toronto, Ontario, Canada • Posted March 23, 2026

Job Type: Contract

Location: Toronto, Ontario

Posted: March 23, 2026

Category: Computer Occupations

Application Deadline: May 02, 2026

Role Description

Job#: 3022739
Job Description:
Technical Support Specialist
Apex Systems is a global IT services provider and our staffing practice has an opening for a Technical Support Specialist to place at our client, a top Canadian Bank under the Personal & Business Banking portfolio.
Client: A Top Canadian Bank
LOB: Personal & Business Banking
Terms: 6-monthContract to start, subject to extensions (mutli-year)
Location: Hybrid 2+ days a week Downtown Toronto
Some Specific Functions of This Role:
Provide escalation point for service requests impacting customer accounts
Work closely with Production Support team to resolve incidents requiring investigation and analysis of account/transaction scenarios
Support on-call as needed
Qualifications:
In-depth knowledge of core banking processing, transactions and proven analytical skills
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