Technician

The Technician is responsible for the professional installation, calibration, removal, and servicing of ignition interlock devices (IID). This role plays a key part in ensuring device accuracy, client education, and adherence to Smart Start Canada’s safety and compliance standards. The Technician also supports inventory control, record accuracy, and customer service excellence while maintaining confidentiality and professionalism in all client interactions.

Key Responsibilities

• Install, remove, and perform monitoring and calibration of ignition interlock devices in accordance with company procedures.
• Conduct client training sessions on proper use and maintenance of ignition interlock devices.
• Troubleshoot technical issues, perform off-site services, and retrieve equipment as needed.
• Process client payments accurately and maintain proper documentation of all transactions.
• Support inventory management by tracking, reco...