Technology Architect (CRM Tribe)

Job Description

We are looking for a Solution Architect to join the CRM and Identity Tribe, a cross‑functional team responsible for shaping Globe Telecom’s customer engagement and digital identity capabilities. This includes driving architecture for CRM systems, SIM registration, and secure, seamless customer interactions across channels. You will play a pivotal role in designing secure, scalable, and cloud‑native solutions that unify customer journeys and support regulatory compliance.

Your Day in the Life at Your Role

• Design & develop solutions across CRM, Identity, and SIM Registration platforms with a focus on scalability, security, and user‑centricity. This includes creation of high‑level designs (HLD) and low‑level designs (LLD) from the architecture blueprint, use of reusable assets from Centers of Enablement (C4E), and co‑design user‑centric experience interfaces.
• Lead cloud‑native solution designs on GCP and/or AWS, leveraging ...