Technology Process Excellence Manager

Process Excellence Manager

1. Lead and own projects by identifying and analyzing preliminary business needs and conducting Cost Benefit Analysis, identifying causal factors and potential solutions, overseeing implementation of solutions, and tracking and reporting progress, and documenting end to end project details including ROI identification.

2. Assist Operations in their transformation projects through mentorship by identifying and analyzing preliminary business needs and checking accuracy of Cost Benefit Analysis, validating causal factors and potential solutions, overseeing implementation of solutions, and ensuring progress tracking and reporting including ROI in the TAP Projects Tracker

3. Conduct assessments by being the point of contact and subject matter expert for the Process Excellence piece by running statistical tests identifying trends, process capability, variance, relationships and target setting using the COPC LSS approach and by mappin...