Technology Support Engineer

About the job Technology Support Engineer

• Microsoft Windows OS course and exams
• Base certification N+, A+
• System Center Configuration Manager (SCCM) course and exam beneficial
• Microsoft applications O365 suite
• Fundamental course in AI - BOT solutions beneficial
• PowerShell course completion beneficial
• Fundamental call logging system course: Remedy (BMC)
• Deepfreeze Fundamentals beneficial
• Device course and certified: Dell
• Cloud course and certified, Microsoft Azure Fundamentals beneficial
• Troubleshooting course, preferably Kepner-Tregoe beneficial

Skills, Requirements Abilities, Knowledge :

• Provide Constant Outstanding Customer Service
• Makes clients and their needs a primary focus of one's actions and attention, while developing / maintaining productive client relationships.
• Actively seeks to understand client circumstances, prob...