Telephone sales agent

• Education: No degree, certificate or diploma


• Experience: Will train

Work setting

• On-site customer service
• Retail business
• Sales

Tasks

• Solicit sales and sell goods or services
• Show and describe goods or services
• Record customers' orders
• Provide customer service

Certificates, licences, memberships, and courses 

• Not required

Computer and technology knowledge

• Internet

Type of experience

• Call centre

Sales experience

• Telemarketing

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines

Personal suitability

• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability

Screening questions

• ...