Teller - Full-time
Buffalo, NY, United States • Posted June 10, 2026
Job Type:
Full-time
Location:
Buffalo, NY
Posted:
June 10, 2026
Category:
other-general
Application Deadline:
June 14, 2026
Role Description
NY0372 Williamsville - Main & Transit
Job Description
DESCRIPTION
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
+ Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
+ Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Job Description
DESCRIPTION
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
+ Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
+ Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
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