Tier 1 - Customer Experience Representative

Company: Moby (a division of Western Fibre Communications Corp.)

Department: Customer Experience

Industry: Telecommunications

Target Start Date: May 15, 2026 (flexible)

Candidate Areas of Interest: Technology, Customer Support, Technical Support, Problem‑Solving, Organized, Attention to detail, Team Collaboration, Continuous Learning, Adaptability, Excellent communication and process improvement

• Training requirement: Minimum 2 weeks in‑office in Calgary, AB
• Post‑training schedule: 2 days in office / 2 days remote

About Moby

Moby is an independent fibre optic telecommunications provider delivering high‑speed Internet, TV, and Home Phone services, with a strong focus in Alberta and the potential to support nationally. We are not a reseller of incumbent carriers – we design, deploy, and operate our own fibre optic infrastructure.

About th...