Training and Quality Supervisor (BPO Industry)

We’re Hiring a Training & Quality Supervisor

42 weekly hours

Are you passionate about talent development, continuous improvement, and delivering world-class customer experiences? This is your opportunity to lead a high-impact Training & Quality team supporting one of the most iconic global brands.

Your Mission

As a Training & Quality Supervisor , you will lead and strengthen training and quality strategies to ensure operational excellence. You will have a direct impact on team performance, employee engagement, and client satisfaction across multiple lines of business.

Key Responsibilities

• Lead, coach, and develop a team of Trainers and Quality Evaluators .
• Design, manage, and maintain training schedules aligned with business needs.
• Ensure consistency, accuracy, and quality across training and tra...