Training & Quality Lead — Elevate CX & Compliance

A leading customer service provider in Colombia is seeking a Training & Quality Supervisor to lead a team in developing training strategies for operational excellence. This role requires 2–4 years of experience in contact centers, strong leadership skills, and expertise in communication and analysis. The successful candidate will have a direct impact on team performance and client satisfaction, overseeing audits and compliance with both internal and client standards. Competitive benefits and a dynamic environment await.
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