US Logistics Coordinator

Position Summary

The Logistics Coordinator is responsible for providing proactive shipment tracking, customer communication, carrier management, and operational support across multiple customer accounts. This role serves as a key point of contact between carriers, customers, and internal teams to ensure on-time service, accurate shipment visibility, timely issue resolution, and compliance with company and customer requirements.

The ideal candidate is highly organized, detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced transportation environment.

Essential Duties & Responsibilities:

Shipment Tracking & Visibility

• Monitor and track shipments from pickup through delivery.
• Utilize transportation management systems (TMS), MacroPoint, Indemni, and other visibility tools to maintain shipment status.
• Provide accurate and timely sh...