Vancouver Technical Support Technician Role

Take your first step in technical support with Quicktech as a Support Technician in Vancouver. This entry-level opportunity focuses on client interaction and resolving technical issues promptly.
Quicktech is searching for a motivated individual ready to join our technical support team. As a Support Technician, you will be responsible for addressing clients' issues and ensuring their satisfaction. Achieve high standards in service quality, while developing skills that can lead to professional growth within the company.
Key Responsibilities:
• Handle first level support inquiries from clients
• Achieve effective resolutions for technical issues
• Provide thorough documentation on client interactions
• Maintain a positive and proactive relationship with customers
• Learn and understand networking basics and systems
Requirements:
• 1+ years’ experience in network management
• A+ Certification is a plus
• Proficient in Windows Operating Systems
• Excellen...