Veterinary Technician Field Support Representative Diagnostics, Edmonton Alberta

Medicine Hat, Alberta, Canada • Posted March 21, 2026

Job Type: Full time
Location: Medicine Hat, Alberta
Posted: March 21, 2026
Category: Health Technologists and Technicians
Application Deadline: April 30, 2026

Role Description

We build some of the most innovative products in the veterinary diagnostic industry, each of which helps keep our pets happy and healthy. The veterinarians that use these tools rely on Field Support Representatives (FSR) to teach them how to make the best use of these machines and to troubleshoot if there are technical issues. We are looking for people, like you, who are expert communicators, are highly organized, and who treat every customer interaction with empathy and teamwork. The Field Support Representative positions are field based. You will work and travel from a home office. You would utilize a wide array of programs to plan and strategize your customer visits enabling you to serve as a true IDEXX Ambassador and to be viewed by your customers as a trusted advisor. You would be accountable for managing your schedule based on the unique attributes and needs of your customers, while also keeping a focus on your own professional development and growth.

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