VIP Host Team Leader

About DigiPlus Interactive Corp.

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates PeryaGame and GameZone, with more to come. For more information, visit: www.digiplus.com.ph.

Key Responsibilities

• Lead and manage the VIP Host team, including scheduling, performance coaching, and KPI delivery
• Drive VIP user retention, engagement, betting frequency, and revenue growth
• Guide hosts in executing personalized service, incentive programs, and outreach strategies
• Oversee service quality for high-value VIP players and handle escalated cases
• Monitor team productivity, service quality (QC), and conversion performance, and optimize continuously
• Collaborat...