VoIP Tech Support Specialist (SIP & Telephony)

A growing cloud communication company is seeking a Technical Support Specialist to provide exceptional technical support to business customers. Responsibilities include troubleshooting VoIP issues, documenting solutions, and contributing to knowledge base efforts. The ideal candidate will have strong experience with VoIP technologies like SIP and RTP, as well as excellent communication skills. This full-time position offers the opportunity to make a real impact on customer experience.
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