WMS Support Engineer II - Go-Live & Escalation Expert

JDA Software in Monterrey, Nuevo León, is seeking a Support Engineer II to join a newly formed team within Supply Chain execution. This role is vital for providing rapid deployment and onboarding for WMS projects to expedite customer growth.

The ideal candidate possesses strong analytical skills, effective communication for stakeholder engagement, and familiarity with retail systems. Responsibilities include ensuring quality support and driving operational improvements.