Workforce Management Solutions Architect - Techo-Functional

Jackson, MS, United States • Posted June 05, 2026

Job Type: Full-time
Location: Jackson, MS
Posted: June 05, 2026
Category: other-general
Application Deadline: June 13, 2026

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

CVS Health is seeking a seasoned Workforce Management (WFM) Techno-Functional Expert to lead the design and delivery of enterprise‑grade scheduling and labor forecasting capabilities. This role owns the end‑to‑end functional lifecycle across demand forecasting, staffing plans, and schedule generation—partnering closely with business stakeholders, product, engineering, and vendors.

The ideal candidate brings deep hands‑on expertise configuring and optimizing WFM platforms (e.g., Infor, UKG, Legion), stron...

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